Redixel TV  ·  Premium IPTV Every Channel.
Any Device.

1. Introduction

Welcome to Redixel TV ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Data Controller

Redixel TV is the data controller of your personal data. If you have any questions about this privacy policy, please contact us at:

Email: privacy@redixel.com

3. Legal Basis for Processing

We will only process your personal data where we have a legal basis for doing so. The legal bases depend on the services you use and how you use them. This means we collect and use your data only where:

• It's necessary for the performance of a contract with you (for example, to process your payment for our services);
• We have a legitimate interest in processing your data (for example, to prevent fraud);
• You have given us consent to do so (for example, to send you marketing communications);
• We need to comply with a legal or regulatory obligation.

4. Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data

This includes your first name, last name, username or similar identifier.

Contact Data

This includes your email address and postal address.

Technical Data

This includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

Transaction Data

This includes details about payments to and from you and other details of products and services you have purchased from us.

Profile Data

This includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data

This includes information about how you use our website, products and services.

Marketing and Communications Data

This includes your preferences in receiving marketing from us and your communication preferences.

5. How We Collect Your Data

We collect data in the following ways:

Data Provided Directly by You

We collect data that you provide directly to us, such as when you create an account, subscribe to our services, request a trial, or contact us for support.

Automated Data Collection

We automatically collect certain data when you visit our website, using cookies, server logs, and other similar technologies.

Third Parties

We may receive data about you from third parties, such as payment processors.

6. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer;
• To process and deliver your order;
• To manage our relationship with you;
• To administer and protect our business and website, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data;
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
• To provide you with news, special offers and general information about our services, unless you have opted not to receive such information.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting obligations.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to employees who have a business need to know it. Those processing your data will do so only in an authorized manner and are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data;
• Request correction of your personal data;
• Request erasure of your personal data;
• Object to processing of your personal data;
• Request restriction of processing your personal data;
• Request transfer of your personal data;
• Right to withdraw consent.

10. International Data Transfers

Our service providers may be based outside of the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA. When we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe;
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

11. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our website;
• Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website;
• Functionality cookies: These are used to recognize you when you return to our website;
• Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.

12. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

13. Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

14. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes.

15. California Residents - CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) permits you to request information about how we collect and use your personal data over the past 12 months, and request certain types of data related to you.

Under CCPA, California residents have the following rights:

• The right to know about the personal information a business collects about them and how it is used and shared;
• The right to delete personal information collected from them (subject to certain exceptions);
• The right to opt-out of the sale or sharing of their personal information;
• The right to non-discrimination for exercising their CCPA rights.

16. GDPR for European Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PixelTV aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you or if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you;
• The right of rectification;
• The right to object;
• The right of restriction;
• The right to data portability;
• The right to withdraw consent.

17. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@redixel.com

18. Other Regions

Canada

For Canadian residents, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This means we obtain your consent when we collect, use, or disclose your personal information, except where otherwise required or permitted by law.

Australia

For Australian residents, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This means we collect and handle your personal information in accordance with these principles.

United Kingdom

For UK residents, following Brexit, we continue to comply with data protection standards equivalent to GDPR under the UK Data Protection Act 2018.

19. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws. For breaches affecting EU residents, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.

20. Do Not Track

Please note that we do not respond to "Do Not Track" signals in browser headers or other mechanisms. To find out more about "Do Not Track," please visit www.allaboutdnt.com.

21. Consent Management

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

22. Dispute Resolution

If you have a concern about our handling of your personal data, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

23. Marketing Preferences

We may send you marketing communications if you have provided us with your consent to do so. You can opt out of receiving marketing communications from us at any time by following the unsubscribe link or instructions provided in any marketing email we send you.

24. Privacy Shield Compliance

For transfers of personal data from the EU to the United States, we rely on the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework, as applicable, to ensure an adequate level of protection for personal data transferred in accordance with applicable data protection laws.

25. Binding Corporate Rules

For international transfers of personal data within our organization, we have implemented Binding Corporate Rules (BCRs) approved by European data protection authorities. These BCRs ensure that personal data transferred within our organization is protected in accordance with EU data protection standards.

26. Standard Contractual Clauses

Where we transfer personal data to third parties in countries that do not have an adequate level of protection for personal data, we use Standard Contractual Clauses approved by the European Commission to ensure that personal data is protected in accordance with EU data protection standards.

27. Data Subject Requests

If you wish to exercise any of your rights in relation to your personal data, please contact us using the contact information provided above. We may ask you to provide certain information to verify your identity before we can respond to your request.

28. Automated Decision Making

We do not engage in fully automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

29. Data Minimization

We only collect and process personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. This means we only collect the minimum amount of personal data required to provide our services to you.

30. Accuracy of Personal Data

We take reasonable steps to ensure that the personal data we collect and process is accurate and kept up to date. If you become aware that any personal data we hold about you is inaccurate or out of date, please contact us so that we can correct or update it.

31. Storage Limitation

We do not retain personal data for longer than is necessary for the purposes for which it is processed. We have implemented data retention policies and procedures to ensure that personal data is securely deleted or anonymized when it is no longer required.

32. Integrity and Confidentiality

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including the pseudonymization and encryption of personal data. We regularly review and update our security measures to ensure they remain effective.

33. Accountability

We are responsible for and able to demonstrate compliance with the principles of data protection. We maintain records of our processing activities and have appointed a Data Protection Officer to oversee our compliance with data protection laws.

34. Third-Party Service Providers

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are contractually obligated to protect your personal data and may only use it for the purposes of providing the services to us.

35. Legal Disclosures

We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your personal data to establish, exercise, or defend our legal rights.

36. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and provide you with the opportunity to opt out if required by applicable law.

37. User-Generated Content

If you post or submit any content on our website or through our services, such as reviews or comments, you understand that this content will be publicly available and may be indexed by search engines. You are solely responsible for the content you post and the consequences of posting such content.

38. Social Media Features

Our website may include social media features, such as the Facebook Like button and Share buttons. These features may collect your IP address and track which pages you visit on our website. We do not control the collection or use of data by these social media features.

39. Online Analytics

We may use third-party analytics services to collect and analyze information about how users interact with our website. These services may use cookies, web beacons, and other technologies to collect information about your use of our website. This information is used to improve our website and services.

40. Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated privacy policy on our website and updating the "Last updated" date at the top of this privacy policy.

41. Severability

If any provision of this privacy policy is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from this privacy policy and shall not affect the validity and enforceability of any remaining provisions.

42. Entire Agreement

This privacy policy, together with our Terms of Service, constitutes the entire agreement between you and Redixel TV regarding the collection, use, and disclosure of your personal data.

43. Governing Law

This privacy policy is governed by and construed in accordance with applicable law, without regard to conflict of law principles.

44. Dispute Resolution

Any dispute arising out of or in connection with this privacy policy shall be resolved through binding arbitration. The arbitration shall be conducted in the English language and the decision of the arbitrator shall be final and binding on both parties.

45. Contact Information

If you have any questions about this privacy policy, please contact us at:

Email: privacy@redixel.com