Privacy Policy

What information we collect

When you use Redixel TV, we may collect the following types of information:

• Account information — your email address and chosen plan details when you sign up for a trial or subscription.
• Payment information — billing details processed through our payment provider. We do not store full card numbers on our servers.
• Device and usage data — basic technical information such as your device type, browser, and pages visited, collected through standard web analytics to improve the site experience.
• Support communications — messages you send through the contact form or live chat.

How we use your information

We use your data for the following purposes:

• To provide and maintain the IPTV service you signed up for.
• To send you login credentials, renewal reminders, and support responses.
• To improve the website, guides, and help content based on what pages are most useful.
• To detect and prevent abuse, fraud, or unauthorized access to accounts.

We do not sell your personal information to third parties.

Cookies and tracking

Redixel TV uses essential cookies to keep the site working correctly, such as session management. We may use analytics tools to understand how visitors use the site. These tools collect anonymized data such as page views and referral sources.

You can disable cookies in your browser settings, though this may affect parts of the site experience.

Data protection

We take reasonable steps to protect your data, including encrypted connections (HTTPS), secure payment processing, and restricted access to personal information. No system is perfectly secure, but we work to maintain appropriate safeguards.

Third-party services

We use third-party services for payment processing, analytics, and live chat. These services have their own privacy policies. We recommend reviewing them if you want to understand how your data is handled at each step.

Your rights

Depending on your location, you may have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your data.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at the contact page.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes are posted means you accept the updated policy.

Contact

If you have questions about this privacy policy, reach out through the contact page or the live chat on the site.